Amped Fitness (Three Lakes)

This particular facility is so disorganized when it comes to the dumbbells. The staff should do a better job on organizing the dumbbells from small to big this way. My workouts won’t take twice as long since I have to look for and scavenge throughout the facility. The up keeping/maintenance of the equipment is low. The backboard of one of the benchpress it’s not level due to damages. Cushions on some of the machines are also teared and broken. Not sure why I’m paying the annual fee if nothing is being done. I hope they can do better. It’s sad with such much potential on that location.

Aug 21, 2024 · Jose Silva

I signed up for a regular membership at $15 per month with the manager Luis Martin, and I also wanted to get personal training. I didn’t have my card on me, so I gave him my mom’s card to charge ONLY the $15 membership. On Tuesday at 6:00 PM, I went for my appointment. The Manager gave me a plan and told me the cost for one week of training would be $108. He didn’t explain to me that this would be a recurring three-month commitment, totaling $540. I assumed I would only be paying for one week since I was new to the gym and wanted to try it out first. I told the manager not to charge my mom’s card because I planned to pay the $108 with my own credit card, since my mom didn’t authorize me to use her card. Because I didn’t have my card with me, he scheduled another appointment for Thursday and told me I needed to pay that day with my card. On Wednesday (the day after I signed up) I called to cancel the Thursday appointment and also the personal training session. They told me I would need an appointment with the manager, Luis Martin, to cancel the session. I went in today (Friday at 9:00 AM) to speak with the manager Luis Martin and also I sent them an email about the cancellation . I told Luis Martin I wanted to cancel the session, and he said I had to pay $500 to cancel or $540 if I wanted to continue with the session. He was very rude and dismissive, and he kept telling me that I had to pay $500 to cancel and he just left me standing there and left. I was shocked because he never informed that I had to pay for 3 months $540 and $500 if I wanted to cancel. I reviewed the gym’s policy and saw that I should be able to cancel within three days of signing up. The manager Luis Martin also told me to come back on Monday, but that would be six days after I signed up. This man is a scammer, he uses this unethical business practice to make a sale, I will go to the police station to file a report, as I’m concerned that my mom’s credit card might be charged for something I wanted to cancel. Also, if I see any transactions after the fact I will file a report with the Better Business Bureau. This gym is a SCAM do not go there or sign up, you will never be able to cancel you subscription!

Jan 17, 2025 · Valeria Duran L

DO NOT COME TO THIS GYM! If I could give this place zero stars I would. I started at amped about a year ago and I got a trainer. The guy told me whenever I wanted to cancel to just let him know and that it would be no problem. The original trainer I had left and then I got another guy and then he left also. I expressed that I wanted to cancel and they said it was fine. Months later I get a call from collections saying I owe $600 dollars. I went into the gym and spoke with a manager and did a buyout of $180. They told me I would never be charged again and that the training was cancelled. I was hoping that would be the end of it. A couple days ago I get a charge of $90 so I come into the gym today and speak to a manager and he told me I still owed two payments. This place is a SCAM. I paid what was due and canceled my membership. The manager pretty much didn’t care about anything I had to say and still insisted I had to pay. If I did a buy out how is it that I still have to pay for a training membership I do not have????? There are way better gym who won’t treat you like this and run your card without consent.

Nov 18, 2024 · Paola Caballero

They only have 3 working stair masters out of 5. They don’t have enough plates for their machines in the lifting area. The ac ventilation is trash so you will feel like you are suffocating during rush hour. This location is pretty trash. The only plus is the 24 hour access (when their mobile access works) Update: this place is pretty ghetto. People that don’t even have memberships use this place at night when the staff is gone. Someone literally brought their entire family in here to goof around while people are working out. If you are paying for your membership you are getting ripped off. Yikes and they harass black members that aren’t white I guess for not re racking weights in the time they like. Pretty nasty establishment.

Nov 12, 2024 · Chencha Beatz

I’m give a review specifically for the front desk employee Leah Fernandez, I created my account originally with another employee but it turns out it was completely created. Leah helped me finish setting up my account and answering all my questions. I appreciate this staff member a lot for giving me another perspective on this gym. The gym has great equipment and is clean I enjoy it, but I wanted to leave this review because she help me a lot when it Comes to my plan and the amenities for the gym.

Dec 01, 2024 · Lorena Leon