Crunch Fitness - Chestnut

I had a terrible experience at this gym and I want to make sure others are aware. The staff was incredibly rude and unhelpful when I visited. I was interested in signing up and getting a day pass, but the staff member I encountered was dismissive and showed a bad attitude. It was a weekend, so I couldn't even speak to someone from memberships. The person I spoke to took my information and then told me to leave. I have never been treated so poorly as a customer. I believe there are probably other gyms with much better staff, but this one was by far the worst I have ever encountered.

Oct 19, 2024 · Abdul Dahman

Had an incredible experience at Crunch thanks to Justin. I’ve been traveling this summer and can say with confidence I haven’t interacted with any gym staff as helpful as Justin. Unlike staff at other gyms I’ve visited, he treated me with respect despite the fact that I’d only be in the gym for the week, as well as showing me around the facility to make sure I could take advantage of everything the location has to offer. Crunch is lucky to have people like Justin that make the first steps I take into the facility great every time.

Jul 13, 2024 · Odin Farkas

My girlfriend and I joined Crunch on Chestnut a few weeks ago, and we got a super good deal from the Sales Reps Darius & Rich. If you're thinking of joining any Crunch in SF, go to these guys, they will hook it up!!!!

Jan 14, 2025 · James Harrison

Been a loyal member of this gym for around 10 months, and I can't sing its praises enough! The staff here are incredibly friendly, the classes—mind-blowing! Personally, I'm obsessed with the pole class and aerial yoga. Plus, the equipment is top-notch, and the atmosphere is always buzzing with positive energy. No complaints whatsoever. Highly recommend!

Feb 16, 2024 · Aditi Sharma

Sept ‘23: Decent gym. Feels like a hotel gym but member-gym scale (to be honest). Very limited by square-footage. Close-by so am a member, but if alternatives existed I would switch. Can be much better. ——————— Sept. ‘23 (update): Great location, can run to the water after workout. Oct. ‘23 (update): Gym layout restructure, more turf space at entrance, equipment spaced out better. More space to walk & equipment distribution makes more sense. An actual 8+ point functional training rig, (the thing with multiple resistance stacks, takes diff attachments), just had a 4-point one before that was always occupied. Definitely better than before, feels more like a full gym (though still limited in many facets). late Oct ‘23 (update): Location brings it up to 4 stars. Jogging by water on a sunny day after workout, unbeatable.

Oct 18, 2023 · Benyam Ephrem