Life Time

We’ve been going to this fitness club for a few months now. Before this, we were members at Lifetime Fitness in Massachusetts. What can I say? First of all, we really like the size of this club. It’s quite spacious, with plenty of different zones for various types of workouts. Another big plus is the activities available for our daughter. The kids’ club is great, and she absolutely loves the rock climbing—it’s her favorite part. As for the downsides, there are a couple of things I’m not happy with. First, the Lap Pool schedule. A significant portion of the day is reserved for classes, which I understand is necessary. But according to the club policy and my conversations in their chat, at least two lanes are supposed to remain open for general use. However, every time I come, there’s usually only one open lane, and that single lane is used by everyone—those swimming, those walking, or just anyone who wants to be in the pool. This makes it really inconvenient. For three to four hours at a time, only one lane is available, and when multiple people show up to swim, it becomes overcrowded. I once approached a coach and mentioned the policy about keeping two lanes open. She told me there was a class in progress and she couldn’t do anything about it. This has been a consistent issue, and it’s quite frustrating. Second, the pool water quality. The chlorine level here is noticeably higher than normal. I’ve previously swum at Morrisville Aquatics and at the local Cary pool—a large facility with a 50-meter pool—and I never had any issues. Even when I was at the pool in Massachusetts, everything was fine. But here, during and after my swim, I get a strong burning sensation inside my nose. I’ve spoken to other swimmers who experience the same issue and now use nose clips because of the irritation. I brought this up with management, and while they said they’d look into it, it’s been three or four months, and nothing has changed. Other than these issues, I’m happy with the rest of the club. One suggestion I have is to bring back indoor triathlon competitions. I know there are a lot of triathletes training here, and it would be great if the club organized competitions a few times a year—maybe once every three to four months. I think it would be a fantastic addition and something many members would enjoy.

Dec 07, 2024 · Filipp Nesterov

Overall one of the best gyms in Cary and frankly one of the biggest gyms I've ever been to. Love the spacious workout floor, basketball courts, swimming pool, etc. They've added additional hydromassages and recovery boots which are super easy to reserve through the app. However I haven't been thrilled with how the pickleball programs are run here. There aren't enough DUPR rating sessions (only once or twice a week) and there's quite a few people here who never validate the scores on the app if they lose which is really frustrating and a sign of poor sportsmanship. I've had to contact Lifetime each time because there's always someone who won't validate and frankly I'm kinda sick of it now. I usually play at the Lifetime's in NYC and they have club submit sessions where a designated Lifetime pickleball attendant will enter the scores themselves, so that these problems don't happen and I don't understand why this club won't adapt that. It's super simple and it would solve so many problems.

Jan 03, 2025 · Vignesh Theetharappan

As a plus sized woman I was nervous about getting back into the gym, but this place is incredibly welcoming. Their staff is diverse in experience and very friendly. After coming here to the Cary location for a couple months I can’t walk through the gym without at least one person who works there remembering my name and saying hello. They are very helpful when it comes to signing up for classes, lessons and private sessions. The patrons that come here are also very kind and respectful. I haven’t had an issue with anyone that goes to this gym as a member. Even during peak times everyone is very respectful and there’s always equipment available. The manager of the location is very attentive and down to earth. You can tell the employees enjoy their work and are treated overall well. The gym is kept clean and there’s always someone around to help with something if needed.

Aug 03, 2024 · Alissa Duke-Sui

They added the most inefficient way to invite a guest. They have to go through this annoying process of downloading the app. Also, if you like to play basketball, they only have 1 court now since the other one they had is now a pickleball court. The one basketball court is half the time closed because of events and 2 days per week, one half is taken from 5-7:30 by older men who think they own the gym. For the insane high price you pay, this is pretty terrible.

Jul 27, 2024 · Alex Lemus

My rating would have been different before June. The trainers, front desk staff, classes and equipment on the 2nd floor are great. Love the selection and attentiveness to clients. On the negative: since June there seems to always be one spa out of order, sometimes both. Today there was one down and the other had half the jets working. The locker room cleaning has become inconsistent including the showers, lockers and steam rooms. If you want to shoot around on the basketball court since it's down to one and there are camps and activities at times - best to do it before 630am. In traveling around to other locations on business they don't seem to have the issues, especially maintenance, compared to this location.

Oct 12, 2024 · Kyle Villano