VASA Fitness

I signed up for a short 3 month personal training package, was able to use 1 session, and was laid off from my job. Meaning, it was physically impossible for me to pay. I tried to cancel it, explaining my situation. Nobody ever answered the phone, I could never get a manager to speak with me. When I finally did, they redirected me to two separate departments to get it canceled and waived. Once I did, after explaining my situation, they refused to cancel for me. I understand contracts, however refusing any sort of human understanding when someone quite literally got laid off is absolutely astounding. Now I can't even cancel my membership, because I owe for the package that was impossible to cancel and I didn't even get to use due to being unable to pay due to being laid off. This is not a company that cares about the wellness of anyone but their own pocketbooks, and even on a basic level it shows with how complex and expensive it is to cancel even just a basic membership. This place is an absolute scam, the company in general. I do not recommend it to anyone who hopes to endorse a company that gives any shred of humanity to its members.

Dec 11, 2024 · Kramer Folkman

It’s fine for a convenience location. It’s as clean as any vasa (mediocre at best). For some reason this location isn’t as outgoing and helpful at recovering barcodes as say VANWINKLE, but most of the staff is friendly and willing to remember you. If you’re hoping for hot tub, pool, sauna, don’t look here. It’s a small convenience location. Gets the job done. They did just upgrade their water massage tables to chairs though and they’re pretty snazzy and they also have 2 tanning beds.

Dec 02, 2024 · DAS

I’ve enjoyed the high quality at VASA for many months. Swimming pool always is maintained with the right temps and chlorine levels. But I just tried the Aeorobic equipment today and love it. Treadmill is smooth, easy to operate. The spin bikes are easy to clip into with my large shoes. This place is worth the cost!

Sep 04, 2024 · Dymon Brady

Staff is nice and helpful, no issues there. This gym is tiny, and, as a result, almost always packed. Really hate the crowd there. While most ppl just work out and mind their own business, the number of entitled assholes is way above average.

Dec 12, 2024 · Max Payne

This more against vasa as a whole, but they have very sketchy and shady financial practices. I've had to cancel 3 separate memberships from them, (by the way you have to pay to cancel) and I was still charged up to 6 months later despite having canceled my membership. So if you cancel tell your bank to deny charges from them. It's to the point I'm surprised there hasn't been a lawsuit against them yet. Anyways don't get a membership at these corporate gyms, they will screw you out of every dollar possible

Oct 26, 2024 · alex wilson