24 Hour Fitness

Signed up for a FREE PASS but was called prior to even making it to the gym asking for me to sign up for the membership otherwise I’d have to pay. Terms and conditions online states you cannot have been a member within the last 6 months. I’ve never been a member and likely never will at this point. Went in to speak to someone hoping I’d still be able to try this gym for at least a day. GM stated I needed to pay and refused to uphold the terms and conditions that were stated online. Attitude and demeanor was rude to say the very least. GM needs better training in customer service and proper sales techniques. GM was not able to provide any documentation stating any changes for a CHARGE on a FREE pass. Description of GM is a Caucasian male, salt and pepper hair and stands about 5’ 5” tall incase anybody was wondering who to avoid or to expect similar treatment from.

Dec 31, 2024 · Maly Bounyavong

Solid 24 spot. The location is tiered and has great workout spaces. Love that the windows are usually open, and you can look out to the street in between sets. Large about of cardio machines. Standard DB racks, bench, cables, and plenty of machines. Also heavy bags, sleds, Olympic racks, and TRX rack. It’s a 24, so not super glamorous, but online with expectations. The morning East Asian American team member is really nice! I had a pass from my hotel, so it was pretty awesome (as compared to a standard hotel gym set-up). Not too crazy even during peak hours.

Oct 18, 2023 · D. de Silva

It is supposed to open at 5 am. Today, Tuesday, October 29, I have been waiting for more than an hour. Bad service.

Oct 29, 2024 · Nass Nass

I've been to many gyms in my life time, and this is the worst gym I have ever worked out in. Most of the treadmills are not working or not functioning properly. Their equipment is out dated. It appears this branch is going out of business. I thought 24-hour fitness had higher standards.

Jul 21, 2024 · Nik M

I worked out here for 6 months or so. You can get a membership for around $200 per year (less than $20 per month). And for that price, in the heart of San Francisco, it is a shockingly good deal. Yes, the locker rooms are going to smell like urinals, the showers are full of bugs and mold, a lot of the gym equipment will be broken, and you'll see some questionable characters. But for $20 per month in San Francisco, what do you expect? I quit my membership because my wallet was stolen at the gym (someone broke open my locker), and after talking with many other members there, they've had a ton of their stuff stolen at this location, too. This isn't an issue unique to 24 Hour Fitness. Petty theft is all over SF. But I wanted a more secure facility, so I left. If you workout here, just bring your gym clothes only and leave all valuables behind. It's a good deal for the annual membership, it's open on weekends, and the staff are cool. I'd go back if they started taking security more seriously.

May 22, 2024 · Shea R