LA Fitness

Overall, I’ve been very satisfied with this gym as a member at this location for over a year. The facility is spacious and bright with plenty of equipment making for an enjoyable place to workout. My strength training sessions with their Master Trainer Brock have been exceptional—he’s highly knowledgeable, professional, and I’ve achieved great results with his coaching [I give Brock 5 stars alone!]. The rest of the staff are also deserving of recognition—especially Jack at the front desk, and Jacob at the muscle bar, who are always friendly and helpful. The one downside is the bathrooms could use an upgrade; it smells like the plumbing is old and outdated.

Nov 30, 2024 · Drew Lichtenberger

If you want a community piss lake, employees who freely take from lost and found and a disrespectful operations manager then this is your gym!!! For example, I mentioned to the manager the men’s locker room needed attention, his response: “janitor will be here in an hour”

Aug 21, 2024 · Alex Skidmore

The service in this place is based on lie and tricking people. They had a sign on the entrance door for $99 monthly Pilates classes for the first 50 enrollments which makes everyone think it’s a great opportunity to save money as Pilates is an expensive sport while that was a total lie to get people sign up for the class. The fee was actually $99 for everyone. The studio has basic infrastructures and long story short, not a pilates specialized facility. I had to sign up for the actual LA Fitness membership as well on top of pilates class fee and Edward told me the class will start in July while it started in September and had to pay additional charges while I could just use my husband’s guest pass if I wanted to use the gym. I was also told that there will be different levels of classes and I can participate in my own level because I have been doing pilates for years now. When I went to the first class, I realized that’s not true and this place is not set up professionally for pilates. There is just a reformer and a box but pilates studios are more facilitated. The instructor also was so distracted and was not paying attention to people that were doing this for the first time and they could actually hurt themselves. that’s the main issue when people with different experiences work at the same class. I just spent $360 for nothing. They did not even bother to refund the amount of the LA Fitness membership fee for even the two months of delays they had for opening the studio which was their responsibility. While lying about the classes situation and the fact that there will be only one intro level of the class is whole another story. Very disappointed.

Jan 09, 2025 · Sara Eshraghi

**BAD customer service, especially by Edward** Edward convinced my wife to register for their new Pilates class three months earlier with the promise of a lower rate of $99 if we signed up sooner. However, we discovered that he LIED 🤥 to us; the original monthly fee is indeed $99, and nothing changed. As a result, we had to pay the monthly fee three months before the classes started, along with additional gym charges. The classes were supposed to start in July but were delayed for months, leading to another monthly payment. On the first day of the classes, we found out they don't have levels for Pilates classes, and everyone has to start from scratch with inexperienced coaches. My wife knows more than them, making it useless for her. We paid about $400 for NOTHING, and THEY DON'T CARE.

Jan 07, 2025 · Mani Gh

LA Fitness offers a great variety of equipment, group classes, and amenities like pools and saunas, making it a solid gym choice. The nationwide access is a plus for frequent travelers. However, some locations struggle with cleanliness, and peak hours can get crowded. Customer service varies by location.

Dec 26, 2024 · Nikoo