Life Time

We made it through a full year of membership. Its particularly well aligned to families. My 3 year old daughter learned to swim at the classes. The Mrs. and I enjoy the gym, pool, sauna Sundays reset in the Winters as well as the outdoor pool all Summer. The occasional Friday/Saturday "parents night out" basically cover's our daughter's membership. I wasn't really bought into the concept of a "country club minus golf" but I just checked and we were there 120 days in 2024!!!! I also drop into the location at Penn Station occasionally and it has a totally different vibe (like they know they compete with Equinox). There is certainly a demographic trend difference based on location.

Dec 30, 2024 · brendan hancock

12/17, 2024 I would like to provide feedback regarding my experience at LifeTime located at 1 Westchester Park Dr in West Harrison when dropping off my child for tennis training. While I understand the importance of safety and liability protocols, the process of ID checks at the front desk is inconsistent and unnecessarily burdensome. On multiple occasions, I have been allowed to proceed without an ID check, while at other times, the front desk insists on verifying my ID. Today, I was told that the reason for checking my ID was “because your child is a minor, and it’s a liability thing.” This reasoning does not seem entirely logical, as there is no clear explanation of how my ID relates to liability for dropping off a child for scheduled activity. More concerningly, during today’s interaction, the front desk staff addressed me in a way that implied I was my child’s nanny. I found this assumption both insulting and discriminatory. It further highlights a lack of proper employee training in customer service, professionalism, and sensitivity to diversity. I urge LifeTime to implement consistent policies for ID checks and ensure employees are well-trained to communicate these policies respectfully and uniformly to all members. Clearer protocols and improved training will help avoid confusion and ensure every customer feels valued, respected, and free from discriminatory assumptions. 12/18/2024 Forgot to mention, in addition to the experience I had, I must question why Life Time - a facility dedicated to promoting fitness, healthy eating, and overall wellness - offers PACKED MICROWAVEABLE MAC & CHEESE to CHILDREN!! Selling such an option, particularly at $8 US dollars, seems at odds with the gym's mission to encourage healthy lifestyles. This discrepancy raises legitimate concerns about the alignment between the food offerings and Life Time's stated commitment to health and wellness. If the focus is truly on fostering a healthier community, the available food options should reflect those values. otherwise, it creates the impression that these unhealthy, addictive choices are being offered to undermine members' progress, ensuring they remain dependent on gym services rather than achieving their fitness goals.

Dec 18, 2024 · XinHua Gabriel

The gym is Hugh. I am on the fence if it’s for me. Disappointed with the yoga classes. They are like yoga on steroids. Some of the classes it’s like adding every yoga pose for thousands of years into 1 hour. The Root yoga is only given at off times. Sat is filled with kids classes all day. The gym equipment is great but I wish there were attendants on the floor if I need assistances how to use them . I’m not even sure they wash the mats. You would think paying almost $300/mo they would wash them. Again, there is no one on the floor to assist when I’m there and the guest services is downstairs and too far if you have a question. I cannot figure out the Pilates classes or the only ones available you have to pay extra for. They are prob infrequent . People work during the day. Please provide better classes before work and on Sat/Sun.

Sep 29, 2024 · Sheri Trupp

I have heard folks rave about Lifetime for years. Today, I decided to visit the club having moved to Westchester some months ago. The place is vast and has superior equipment, tennis courts, climbing walls, and pools inside and out. Everything here is spotless and organized. The managers truly understand the word differentiation. Love the club and can’t wait to work out!

Update: Cannot believe it’s been seven months already. Still love Lifetime, and it really has the greatest facilities around. You get what you pay for here, and I give it a 10 out of 10. My only issue is the parking.

05/05/21: First day back in the gym today in over a year and am so happy. The club have done an exceptional job making sure everything is as safe and clean as it can be. All my fellow members were respectful and sanitize equipment as soon as they finished. 11/09/21: To the Senior General Manager Susan Mistir, who moves on to a new challenge, my sincere thanks for the excellent work you have done here in West Harrison. We will miss you! Update: So my love affair with lifetime came to an end on the 20th of June. Becoming frustrated having to ask fellow members on cell phones or watching videos if you can use a piece of equipment becomes boring in the end. The management promise to always limit the number of new members also seemed to go out the window as the place was packed every time I went. It’s a wonderful facility, but I want to go to a gym to workout……not to stand next to a machine becoming more irritated waiting for someone to finish a txt.

Jun 28, 2023 · Oliver McIntyre

Emily S from the management showed me around for a tour and I used a guest pass for the workout. Pandemic killed the special aspects of the gym but they have adapted and have safeguards. It is bigger and better than LA Fitness. It feels like a less personalized version of Clubfit in Briarcliff. The club is clean and posh. Wheelchair accessible. People are nice. Friendly staff. Great tennis court and pool area.

Jan 21, 2021 · Evan Rival