New York Sports Club

Long story short, girl at the front desk is not so welcoming. She’s blonde with a bad short Bob and the nice laminated brows. And this was my first time at this club and immediately I noticed her energy and attitude was not the best. But as someone who also works in hospitality it didn’t bother me, I’m just here to do what I need to do and I get that. The issue was when the gym was closing. She had came into the small yoga room where me and my friend were and she initially just stood there so I wasn’t sure if she was just there to check on something or not. But after a second she goes “girls I’m closing the gym” very straightforwardly as if we were ignoring her presence purposely. We told her “oh sorry” and immediately got our stuff together to leave. My friend went to use the bathroom before leaving and at this time other members were still leaving the gym from the upper floors. As I’m getting dressed (friend is still in the bathroom ) she comes back around and yells from a cross the gym “GIRLS THE GYM IS CLOSED” now I’m frustrated because we’ve been respectful and I understand we lost track of time, I’m used to my usual gym being opened wayyy longer. I yell out to my friend to let’s go. And as we’re leaving she says in a passive aggressive tone “girls we have to leave the gym on time” reminder; this is our first time here, maybe we should’ve kept track of the time but we were not soliciting way past the time. As there was people leaving as well. — And because of all this I managed to leave my phone, from rushing to get ready. We had to walk back and I got my phone back. I did not say thank you as we were leaving because of my frustration with her. And then she goes “you’re welcome” which was kinda funny. I didn’t want to mention at the beginning of the review but we were both black girls probably the only black girls that day so take that with a grain of salt if you’re a POC trying to start a new membership here. The location is great and they have a lot of space and machines and a cozy yoga area. I mean for the price ppl pay monthly it makes sense. We were also given a towel when we entered which was nice. Just not happy with my experience

Jan 18, 2025 · Laurie L.

Really like the open layout of this gym, was clean, bright, and the machines seem to be pretty well maintained. The staff at the front desk was very friendly. I wish the rest of the NYSC were as well maintained and cared for like this location. Worth the trip from the UWS locations.

Apr 07, 2024 · Daghattan

One of the best gyms I’ve been to. The manager, Dele, always greets the members with a smile. The other members of the crew are very welcoming and amazing people. Whenever I’m here visiting my brothers I always find myself back at this gym. Even ended up canceling my gym membership to switch back to this gym. Thank you for making my gym experience here amazing

Aug 16, 2024 · Maso

The gym offers great facilities, but it's important for the staff to be educated about social anxiety. Some individuals may feel uncomfortable with physical contact, such as being touched during greetings. Understanding and respecting these boundaries can create a more inclusive and welcoming environment for everyone.

Aug 27, 2024 · Joseph Ron

I visited this location and left disappointed. Although the staff was VERY nice the gym itself was not. There are very little windows, some machines were out of order (stair master, rowing machine), treadmills did not quickly change to the speed desired, mirrors near the stretching areas don’t go all the way down to the floor and there is no spin room. And finally, the locker room looked dirty and outdated (Wallpaper falling off, holes in the wall) it needs to be renovated ASAP.

Jul 30, 2019 · Katherine Gutierrez