O2 Fitness Raleigh - Seaboard Station

I tried this place again after a long hiatus. The biggest problems are with maintenance. Many of the locks don’t work in the locker room. Several machines are out of order, others have parts falling off or are dirty. The second issue is that it is short on key equipment. One leg extension, one leg sled, and one leg curl, often occupied. Good array of free weights and squat racks. But it needs a lot attention - I won’t renew. Downgrading. At what do you start to wonder if the owner is just writing this place off and going to shut the doors?

Nov 30, 2024 · J. Scott Lane

I’ve been a member of O2 for a while, and while it’s a convenient gym, I feel the need to raise some ongoing concerns that haven’t been addressed despite providing feedback through surveys and directly to the staff. The biggest issue is the dumbbell rack. Many saddles are missing, leaving the dumbbells off-balance (see attached photos). This creates a serious safety hazard. I experienced it firsthand in my first week and have seen it happen to others. A 75-pound dumbbell falling from the top rack could easily cause foot or toe fractures. I’m not slamming the weights into the rack—just placing them back with normal pressure—but you have to balance them carefully or they’ll fall. I’ve reported this issue multiple times in surveys and directly to staff, who promised to fix it. Months later, nothing has changed. Replacement parts have been lying behind the rack for months, untouched (photos attached). This lack of maintenance is unacceptable. Beyond the dumbbell rack, the overall facility maintenance is lacking. The carpets are stained, possibly from flooding, which could indicate deeper problems. The men’s restroom is poorly ventilated, often feeling humid and smelling of body odor. Despite these ongoing issues, the gym recently increased membership fees, citing “operating costs.” However, I see no improvements in the facility that justify the higher price, and I’m starting to question the value of my membership. Recently, I’ve also been receiving “enter to win” sweepstakes offers from a new marketing campaign. Instead of focusing on gimmicky promotions, ownership should prioritize maintaining the facility.

Oct 16, 2024 · Cain Menard

The Saturday morning yoga class with Lawrence is a wonderful way to invigorate body and mind after a busy week. He explains the poses well and offers variations to keep a range of abilities engaged. It was challenging in a good way and I appreciated the elements of mind, body and spirit encompassed in the class. The woman at the front desk was friendly and efficient and I felt welcome. I would recommend yoga with Lawrence to both new and experienced yogis.

Dec 28, 2024 · Carson Monteith

I have been working out here for the past couple months with Ockwan and it’s been great! He was helpful in establishing appropriate expectations and being encouraging. I do wish there was hot water in the ladies restroom for the shower, but the kind staff make it worth my while.

Jan 17, 2025 · Savannah Banana

I’ve been a member for a few years now, and have loved almost everything about this gym. So why the 2-star rating? Simple. Finding a working locker in the men’s locker room is almost impossible, and it’s something I have complained about multiple times, both in person and via email since May of 2024. As of this post, there has been no obvious attention paid to this issue. The sad part is, members have literally dropped their memberships over the non-response. I The only person to follow up with me in any way is Sam, one of the staff members who greets guests at the front desk. I’ve only seen her twice…the first time I saw her, she heard my complaint…and the second time (over a month later) she remembered me and followed up with me on her own accord. Her commitment to customer service within an organization that has otherwise ignored our (the members) complaints is to be commended. My guess is that O2 has no intention of addressing the locker room issues, and we (the members) will soon find out that they are closing the location instead. I hope I am wrong.

Dec 25, 2024 · Thomas Campbell _ Staff - OldsES