Planet Fitness

The water fountain being so essential for the gym, the fountain has been down for over 15 days. The administration should do more work and put more pressure on the water fountain. The same employees connect the machine and fill the bottles. I don't understand if it works or not or if they just disconnected it on the suggestion so that people are forced to buy water.

Oct 28, 2024 · JUAN JOSE

Just passing through! The night crew (Mia) and early crew (Marissa) are cheerful and friendly—bumping my rating to a 4! Showers are limited but clean at 6 AM, and the hot water stays hot! 😆

Mar 03, 2025 · Tan climbs

Gym quality has gone down slightly since opening. Some equipment missing water cups. And there's still no personal teainers but they are gonna insist on enforcing that no guest in the black cars spa room. If I'm not gonna get ALL my perks the least they could do is allow my guest to use the same black card privileges I enjoy. Or discount my monthly fee for a lack of trainers. Especially when wait times are crazy before 11PM

Mar 07, 2025 · Mel Ellis (Nephi)

As I have mentioned before, Savanah is a terrible manager. I have had issues with payment and she is never there, never returns calls and does not care about the customers. The employees are rude when mentioning late payments in front of everyone. They cause embarrassment among other things, I have had issues with using equipment and she is never there. These employees do not care about the customers. They are rude, inflexible and insensitive to many. I recommend that this gym be inspected. Horrible service.

Dec 24, 2024 · LUIZ BIONNY

I recently moved to Taiwan and cancelling my membership has been an absolute nightmare. I have already called three times. The first time Matt gave me the email address of the manager, then assured me the manager would cancel my membership. I called after over 24 hours of no response and Angela told me that the location has no manager, and then Angela took down my information so that the assistant manager would cancel my membership. Beware: Planet Fitness makes it easy to sign up, but don't expect it to be easy to cancel.

Oct 30, 2024 · Chris Clark