24 Hour Fitness

As a long-time member, I completely agree with the recent negative reviews. Dirty, neglected, in ill-repair, and finally closed out of necessity for public safety. I'll save the owner some time: Thank you very much for your feedback, owner. It is important for me to use a clean, comfortable and well-equipped gym, so this is disappointing. I am working to find a better gym to improve my experience in the future.

Jan 11, 2025 · marc arnush

After being a platinum member for 2 years , I went out of the country for 6 months I froze my membership as per the contract I am liable to get it extended, The manager when I asked him to freeze it before I leave he told me he did ... it was not the case I received an email that my renewal is coming sooner meaning it was not frozen promptly ! Moreover, when I came back and I asked again + the same manager ) he told me both requests were denied by the corporate you'd have to contact them I sent an email and I'm waiting now . - the gym has lost great instructors Terrance was the last one to quit after they become aggressively rude and demanding ! - steam room has been down for 2 months and when I asked when is it gonna be back again they said 6 months or so 😳 - the machines and treadmills need fix and are UNSAFE to operate ! They are totally ignorant -The cleaning level has gone crazy below any gym standards even below crunch FV and planet fitness , not to mention if you visited any of the LA locations you'd be surprised by how dirty everything is I'm a local guide , I'm not renewing my membership! If you still wanna go for any ongoing or upcoming promotion BE MY GUEST, YOU'LL REGRET IT , if they treat the loyal clients who paid a lot for training in such a manner , how do you think they are gonna treat a newbie !!!!

Dec 02, 2024 · Peter Miles

EDIT: I cancelled my membership today, 1/2/2025. The last straw is that they are now closed until repairs can be made to the roof. I love how they can email me for all sorts of promotional nonsense but for something as important as my gym BEING CLOSED INDEFINITELY I have to drive there and find out for myself. What a terrible way to do business. I hope this place stays closed. My suggestion to anyone reading this is to get a membership somewhere else while all the New Year promotions are active. I just got a great deal at a different gym for 30% less than I was paying at 24. ORIGINAL REVIEW: I workout at 3:30am on days I have to work. This is the closest gym to my house which is open at that time. That is the only reason I'm a member here. When I go to this gym on my off days, later in the morning, like 6:00am, it's so crowded that much of my time is spent waiting for machines/benches to open up. You know you're going to have a bad time when there is no parking in the lot. Many spots are occupied by people living in their cars, which is unfortunate for them and for everyone trying to workout here. If you typically workout at peak times then do yourself a favor and find another gym. It's not uncommon to see trash cans overflowing or paper towel dispensers empty, even when the gym is close to empty (what's the excuse for that?). The equipment itself is in below average condition. The upholstery on one of the bicep curl machines has been torn up for 2 weeks now. If there was any other gym close to me that was open at 3:30am I would go there. Even Planet Fitness has cleaner facilities, and for 1/4 the price. I'm convinced this place will not change until they have a competing gym nearby that's also open 24 hours. 3 stars and it's only because this gym is open when I need it to be.

Jan 02, 2025 · Josh Messier

Late night power lifting sesh: Wow 8-10 squat racks?? I think this is a record I've seen and I am so thoroughly impressed lol Although, you can tell it's a bit too much because each rack doesn't have that many plates and you gotta start borrowing from your neighbors. Which isn't a big deal Besides that I LOVE LOVE LOVE that its actually open 24 hours

Sep 22, 2024 · Ben Jams

This is by far the worst gym I've ever went to. The place is dirty, most of the equipment is either broken or unusable, and the employees clearly don't enforce re-racking rules so good luck trying to find the thing you need. I also had an issue with the late night cleaning guy as he was making me wait on every machine I wanted to use and would dust around them getting my personal items dirty to the point where I had to say something to him and he basically told me that I, as the customer, need to wait for HIM to be done cleaning before I can use something. As I addressed it with the guy working the front desk, Leslie, was on the same page as the cleaning guy and showed literally no customer service whatsoever. I wrote an email to address the issue and never received a response which clearly shows management doesn't care at all about their customers. It's too bad this is one of the few gyms open late. This place needs to just shut down. Update: apparently the management response is just for show as I sent an email two weeks to that address and still received no response. What a wonderful place.

Jan 17, 2025 · Ryan G