24 Hour Fitness

As an everyday user of this gym for 2 years, I can speak to both the pros and cons to consider when choosing this gym. Pros: 1) Staff is friendly and welcoming (shoutout former sales rep Jared!) 2) Equipment is decent (more on this later) 3) Equipment downtime is typically less than 2 weeks when broken 4) Decent gym equittuque from other members 5) Free pool, hot tub, classes if you’re into that 6) Bike parking and bike bath access 7) Big beautiful windows (If the staff decide to open them instead of keeping it a dark garage for zero reason) Cons: 1) Busy. 1200-1400 members daily. Don’t expect to get the exact equipment you want BECUASE… 2) Huge imbalance of purchased machines. a measly 4 cable machines that are ALWAYS full versus a whole floor of empty cardio equipment. I hate that gyms prioritize cardio and neglect their bread and butter users: strength trainers. 3) men’s bathroom cleanliness varies widely 4) NOT OPEN 24 hours. Close at 11. 5) Refusal to repair or service water fountains. The main water dispenser for upstairs has been broken for literal months. The water also clearly has not been filtered properly. Pretty unacceptable for a gym where everyone needs water. 6) Fox News and other brainrot TV constantly playing. Better to have nothing Overall I’d recommend considering other gyms if they are equally convenient. The main advantage of this gym is the location. My advice to management is take pride in your gym and service it properly, get hard data on which machines are actually being used. Order more of those, and get rid of all the useless empty cardio equipment that at max reaches 30% use. Your staff on the other hand is always top notch and I’ve seen them deal with even tough situations with skill and care. Cheers

Jan 04, 2025 · Jett Facey

I was there first time few days ago with my wife with 3 day pass. Told first young lady who work there that we may move down this way so we like to check it out. We both are member at 24 hour fitness but my membership is only for Santa Monica location. Anyhow some short young supervise lady come out saying I had to be local to try out & didn’t let me in to tryout. We both are away from palisades fires & stressed. It would’ve been cool like other places workout try. To me it is just bad business hire someone like that hope she felt very powerful to rejected me to tryout your gym for 1/2 hour.

Jan 18, 2025 · Steve Kim

Hey, great gym nice place to train and to go swimming at. Although there are some things that I would like to see improved in the future. A lot of the bathroom doors are broken down as well as other things to. The shower areas don’t look like they are cleaned regularly since there are sometimes cotton swabs on the floor and other stuff. I think the bathroom should be repaired and fixed up and the locker rooms cleaned more regularly. Anyways great gym keep improving and keep doing well!

Oct 07, 2024 · Spencer Schmidt

This San Juan Capistrano gym is not very clean. In the men's locker room, the urinals and sinks have very little water. This is very unhygienic. The lockers look like they never get cleaned. The sauna floor always dirty, and please enforce the no street shoes. Whatever happened to the gym being a health club. Bring back the juice bar.

Dec 30, 2024 · Fredrick Njama

This could be a great gym, if they cleaned. It is soo dirty. I saw used paper towels on a stair master machine for a week. No one cleaned it up. Please clean! I see people who work at gym reading books, texting. Put the phone and book down and pick up some trash! Please just hire someone to clean. 24 hour fitness is a huge corporation, but have no staff to clean this large facility.

Aug 27, 2024 · Nathalie Pedraza