L.A. Fitness

I had an outstanding experience at LA Fitness, and I want to take a moment to highlight the exceptional service provided by Mercury, a team member who went above and beyond to ensure my visit was top-notch. From the moment I walked in, the gym’s clean and well-organized environment stood out. The equipment was in excellent condition, and the variety ensured I had everything I needed for a complete workout. The atmosphere was energetic and motivating, making it a great place to push myself. What truly made my visit memorable was Mercury’s professionalism and kindness. He greeted me warmly, answered all my questions with patience, and provided personalized guidance that made me feel valued as a member. His enthusiasm and knowledge of fitness were evident, and he made sure I had everything I needed. Mercury is a shining example of what customer service should be, and his dedication to creating a positive gym experience is commendable. I highly recommend this LA Fitness location to anyone looking for a fantastic place to work out, and I can’t thank Mercury enough for his exceptional support! From Alyssa & Angela :)

Dec 15, 2024 · Alyssa Sanandres

New Rochelle LA fitness has been extremely welcoming. I’m in town for a few days and they showed me superb service. Irvin specifically was incredible in his knowledge and customer service. 10/10 recommend

Jan 04, 2025 · Steven Moran

I’m giving LA Fitness New Rochelle a 3-star rating overall. There are a few aspects that need improvement. Nick, the operations manager at the front desk, unfortunately comes across as rude and unhelpful. In my opinion, he's not the best fit for the entrance. On a more positive note, I highly recommend Emanuel as a trainer—he’s excellent at what he does! I enjoy the training portion of my membership. That said, I’ve noticed the cleanliness in the women’s restroom and sauna could use some attention, which is a bit disappointing. Because of these issues, I’m considering trying a different LA Fitness location. Lastly, if you need assistance with membership inquiries or cancellations, I’d recommend reaching out to corporate directly. The front desk staff, particularly Nick, seems to have difficulty handling these types of requests effectively.

Jan 01, 2025 · Jacqueline

I’ve been a member at LA Fitness for a while now, and I have to say it’s one of the best gyms I’ve been to. The facility is always clean, and they do a great job maintaining a healthy and hygienic environment. The equipment is well-organized, and there’s plenty of space to work out without feeling crowded. What really stands out is the positive atmosphere. The staff is friendly and always ready to help. Irv, in particular, is fantastic—he’s approachable, knowledgeable, and truly cares about the members. Whether you need advice on your workout routine or just a little motivation, Irv is the guy to go to. Overall, LA Fitness provides a welcoming environment that makes working out enjoyable. I highly recommend it to anyone looking for a clean, well-run gym with great people.

Aug 30, 2024 · Zachary dominguez

This gym is top notch. The cleanliness is unmatched and front desk staff is consistently welcoming no matter who is there. Mike Ramirez can make anyone smile on any given day. Mercury was able to pair me with the best personal trainer in that establishment, Alex K. I’ve been working with him for about two months now and I feel the strongest I’ve felt in my whole life. Do not hesitate to sign up for this gym in particular. They will help you change your life and learn healthier habits all while working out in a pristine environment. Sign up for the Personal Training. I promise you won’t regret it.

Aug 25, 2024 · NAA24