LA Fitness

The gym is in terrible conditions. The machines need maintenance and repair: some of the TVs don’t work, some machines have broken parts and rust, some bikes don’t measure distance properly and this has been compared with two side by side starting at the same time going at the same speed and resistance, some touch pads have wear and tear. Some machines have had a sign saying “scheduled for maintenance” posted for several weeks just like one half of the exit door. The weights and always left scattered which is hazard and liability issue waiting to happen. This also diminishes the quantity of weights available for the members to work out thereby creating delays and wait times during sets or for machines. Women’s bathroom has had a red hose under a sink for the past several months which leads to the impression that something needs fixing. No staff member ever goes walking by to clean up or to ensure members pick up after themselves. Staff members start turning off the lights 15 minutes before gym closing time which can also be a hazard for the member working out mid set. Some members occupy and hog machines in between sets instead of allowing fellow members to use; members also play loud music on their phones (without the use of headphones); some instructors have created loud and disruptive environments: staff members do not go around preventing these kinds of behaviors. NrGize is opened in the gym for those who want shakes and meals, however they close before the gym does and don’t have their hours posted for member to see. Pallets have been left at the front of the gym to the side (where the inside looks into the pool) for months before anything was done about it. The overall lack of care and interest can be seen in every square in of the gym which is sad and disappointing because it truly has the potential to be better.

Nov 08, 2024 · Susana Ortega

Previously gave this location a 5 star because the sales rep asks you to do it in front of them. Be careful reading any 5 stars here. This gym is a mess. No one re racks their weights, management puts up signs saying they will close off sections yet they don't enforce their rules. Staff doesn't clean or organize. I literally gone at opening and found weights in the same spot they were the night before. They have this one trainer in particular who is super loud and screams to her "friends" while everyone is working out. Besides all this, machines break and take forever for repairs, the gym is consistently over crowded with people doing 1000000 sets or them focusing on their phones on instead of moving along. I do not recommend this gym for anyone looking for a serious work out

Nov 01, 2024 · Angel Live

Emilio and the entire staff were superb! Thank you for the detailed walk through of this amazing LA Fitness facility. Every area was cleaner than the next. Everything I could possibly want and more out of my gym journey is here, at LA Fitness in Fontainebleau. A journey I'm eager to begin again.

Jan 19, 2024 · Max Martin

I am coming from Houston and had an amazing experience at La Fitness, all thanks to Heidi! She was incredibly professional, welcoming, and went above and beyond to make sure I had everything I needed. Her positive attitude and attention to detail made my visit truly exceptional. Heidi is a true asset and I highly recommend asking for her if you’re looking for outstanding service. Thank you, Heidi, for making my experience unforgettable!

Nov 23, 2024 · Elsa Rivero

Camila was very helpful and kind. She showed interest in my fitness goals and was efficient in getting my signed up. She deserves 5 stars.

Jan 13, 2025 · Andrew Fonte