LA Fitness

The sauna at this location has been “in maintenance” since December. Would really appreciate if they fix it soon. The service they provide and their machines and equipments are just ok.They definitely need new machine than having members sign up for additional subscription of “personal training”

Jan 10, 2025 · Tejan Shakya

I’ve been a member of this gym for a while, and overall, it's a decent place to work out. However, one major issue that’s been bothering me is the sauna. It’s been out of order for months during the coldest times of winter. There hasn’t been any communication about when it will be fixed, and despite reaching out to staff, I’ve yet to get a clear answer. I have aching joints and muscles, and the sauna is a big part of how I warm up before workouts. This ongoing issue is definitely frustrating, and I know there many unhappy gym members. Not sure why this is the only LA Fitness in DFW area having sauna issues. I feel like management truly doesn't care.

Feb 12, 2025 · Benson Mathew

My sister and I went searching for a gym membership and STERLING helped us , of course fill out the paperwork about why we were there, ect.. He gave us a tour and then after like 45 minutes of being there, we wanted our three day free pass and he refused to give us one, because “we had some big goals that needed to start today with a membership.” ***What upset me the most is wanting help and someone not giving it to me because of what it seemed like him/ the company needing to hit daily quotas instead of helping people find the right gym/giving what’s “guaranteed” to us. I was angry, disappointed and discouraged to have spent time trying to find help getting a gym membership, and Sterling, the an assist manager refused it to me. Sales/front desk is not where I think he should have a seat, Unless he works on his customer service skills and sales tactics. Perhaps he should go out in the field and promote the gym to build confidence with people and/or be let down a few times before becoming management.

Jan 01, 2025 · Ashley Velasquez

The management and staff at the Euless location is extremely unprofessional when it comes to talking and servicing their members. Being shrugged off and my questions being taken seriously regarding maintenance of equipment included in our membership. When you have machines down for weeks continuously, and a huge component of your amenities (the sauna) broken it is very frustrating when you receive terrible explanations from the staff. “Parts ordered”, “no timeline” and avoidance of questions being asked is ridiculous. I have been apart of this gym for 3+ years now and it has been going downhill since I joined.

Feb 04, 2025 · Samuil Mandadzhiev

My post is about the weight and cardio areas only. These areas are both great - haven’t seen a cardio machine out of service, free weights are put back in place, and machines rarely are broke. Equipment maintenance is priority for them. Could potentially reorganize the layout and add another power rack or two. It does get busy at peak hours but as does every other gym. All in all, solid gym for a workout with plenty of options to get a proper workout in.

Jan 14, 2025 · Kamil Miskowiec