Planet Fitness

ANGEL You’re still there for me even when I’m trying to do it all alone. ANGEL you manage to make it better for me as I go out of my way sometimes to visit your atmosphere. ANGEL you’re my comfort zone. I can make this list longer about you, ANGEL; but you’ll be around & more like ready, willing regardless always I know. Now where’s that individual that has the power to take ANGEL out to eat & hopefully a bonus factored in there, you know 🤷 ANGEL you deserve better I know & Great job though! Big shout out to the rest of the crew, & and I mean each & everyone of you. I’m trying to extend my review on you here; let me add we feel complete & at home when you’re here. Work everyday we all miss u on your off days or whatever. Love you ANGEL Me & others WILL REACH Corporate until they do things better for you deserve what you want. ME & my ect wish all you want for yourself. We love you ANGEL ✨ SuperStarJay ♿️ 💪

Jan 17, 2025 · SuperStarJ

Using this PF as we are visiting friends. This place is huge! Tons of new machines and different ones than our normal gym has. The staff is friendly. Nice big fans in cardio area but the back rooms get crazy hot.

Aug 18, 2024 · Hazel P

Angel B was incredible! So professional and beyond patient with all of my questions! She was very knowledgeable and didn’t hover over me, I genuinely felt so comfortable and it felt great receiving great customer service! The facility was also so clean! 10/10 would recommend!!!

Sep 16, 2024 · Jaelyn Green

Nice front desk people. Always so friendly. Clean gym! This location is the best.

Jul 27, 2024 · Kelly Lee

Literally the worst customer service I've ever received by a manager! The representatives are nice and they try. But my issue could only be fixed by a manager. I have been to this location (my home location) several times. I was signed up by a rep here incorrectly for a membership I got from my insurance company. I've called and talked to the desk and the manager said I needed to come up there and he's there until 6 each day. I left work early and came on a Friday and he leaves at 4 they said. I called today and he was out this morning. They took a message and I never got a call back. I come up here randomly and he's here. He asked me the problem multiple times because he's distracted and barely paying me any attention yet I keep explaining it. He seems irritated I asked for help. At this point it should not be so difficult to add an account I created through my insurance company. It should be common enough and if you don't know how ask someone! I don't know if all of the PF's have this issue but I just need my account added properly so that I can visit other locations. Whatever I needed to do that I left work again to do. Yet the manager Damon stayed for 5 minutes and said he needed to leave for a meeting. Had a rep take my info and ran out. And said call at 3:30 today to make sure it's done. What?!?! Horrible service for an issue I've had for 2 months that he said can't be fixed unless I come here when he is here! This is ridiculous and of course no one knows Tiffany the district managers last name or contact info. I just need them to be aware of customer service. Simple things should not be this difficult. Update: The manager called me later today clearly upset because his employees told him I asked for a district manager. Trying to give excuses on why he's never there. I'm sorry I was not trying to hear that. He told me now I needed to come back and sign a paper to get my account fixed. After going back and forth in a full on yelling match..HE HUNG UP ON ME. This is an absolute mess!

Nov 27, 2024 · Danyel Richardson