Equinox NoMad

This club is awful and not at all worth $300 a month. I was told when I joined that it was “never crowded” but that was a lie — this is one of the MOST crowded gyms I’ve ever been to, much more than a regular bodybuilding gym. More importantly, there’s a bunch of facility issues they constantly attempt to cover up. There was water damage in the first floor ceiling that tore a hole through it. I constantly receive emails about water outages throughout the club (shower and drinking water). We were kicked out once because the lights were flickering like crazy which I’m pretty sure is a electricity hazard. The basement fully SET ON FIRE once because of a dryer overheating and we had to be evacuated. I tried to attach photos but Google deleted my review unless I removed them. I’ve heard from trainers that they are instructed by management to go up to random people and try to sell them sessions constantly. Why am I paying $300 to be bothered by trainers non-stop? They are also treated extremely poorly and pretty much exploited (only paid $20-30 a session for the first few months, even though Equinox charges ~$150) so good luck finding a trainer to work with who won’t quit after 2-3 months. I met a trainer once who quit after two days. The “luxury customer service” they try to sell you is a complete lie. The sales people will tell you anything to try to get you to sign up, but once you’re in, you’re on your own. And it doesn’t feel like a luxury gym by any means, aside from the fact that the gym itself is pretty and the machines are nice. Everytime I’ve filed feedback for something in the past, it’s brushed over with the most flippant or ridiculous response — but no action. The staff and front desk are amazing for the most part; I’ve met some people here who are great, but other than that my experience has been horrendous. I’m trying to speak to them currently on the basis of all aforementioned issues and am just being ghosted or given the runaround. This customer service isn’t even worth a dollar a month, much less $300. You’d get better customer service at a PF.

Aug 07, 2024 · Dira Pranatio

I’ve been going here since it opened. This is the cleanest gym I’ve ever seen. The equipment is great. Lately it’s been getting busier so I may switch to Lifetime.

Jan 11, 2025 · Thomas

This location is very well spaced out over multiple floors and ranks as one of the better Equinoxes in Downtown Manhattan. The treadmills are on another level with charging stations and high quality screens for entertainment that immensely upgrade your workout. The main exercise studio is spacious and well supplied with different weights. It’s a bit crowded on Saturdays but nowhere near as atrocious as SoHo on any given day. The women’s locker room is immaculate and the only downside is the low water pressure of the showers. All in all this is one of my favorite Equinox locations!

Mar 16, 2024 · Elizabeth Sara Ross

This new Equinox location in NoMad is beautiful, 3 floors of equipment with spacious stretching areas. Very well maintained and extremely clean. The lobby is very nice decorated with plenty of comfortable seats. Gentle staff and very helpful.

Sep 01, 2023 · Ruben

Good amount of space across 4 floors, and solid diversity in equipment. Better than your average Equinox, but not quite a flagship location. No pool and it’s a bit odd that the lounge area has no separation from the rest of the gym. I’d recommend this location over the nearby Flatiron and Gramercy Equinoxes

Aug 28, 2023 · Jessica Choi