LA Fitness

I am extremely disappointed with the experience I had at this LA Fitness location. On one particular evening, as the gym was closing, I witnessed the most unprofessional and distasteful behavior from one of the managers, Talia. As members were finishing their workouts and preparing to leave—many of whom were elderly and younger teens—Talia began screaming at the top of her lungs, demanding everyone “get out now.” There was no courtesy, no professionalism, and certainly no respect. Her tone and delivery were entirely inappropriate, as if we were children being scolded. It was not only embarrassing but also outright disrespectful. The gym is a place where people should feel welcomed and valued, not degraded. This kind of behavior is unacceptable, especially from someone in a managerial position. Talia’s actions left a terrible impression and completely soured my experience at LA Fitness. I strongly urge management to address this issue seriously. This is not how paying members deserve to be treated, and frankly, someone with such poor customer service skills should not be in a leadership role. Until changes are made, I would hesitate to recommend this location to others.

Jan 03, 2025 · Lari Restrepo

I’ve been coming here for 2-yrs and it’s a great atmosphere a lot of friendly people. My only complaint is the gym closes way too early and it gets extremely overcrowded after 5pm 🤦🏾‍♂️

Nov 19, 2024 · Coach Howard

Natalia is the best manager I’ve came across in Orlando. She is very personable, helpful and over achiever from my experience. She always has a smile on her face which give the gym a welcoming aura!!

Jan 10, 2025 · Jonathan Laurent

been coming to the this gym for 3 years consistently. Nothing really caught my attention except the new GM Natalia she was actually cleaning the men's showers with the guy that usually clean it she wasn't giving him instructions she was actually cleaning with him leading by example, leading from the front she is an amazing person . The previous GM was extremely rude to customers and I saw how he talked to his coworkers very degrading and unprofessional. I wasn't going to renew my membership comes May but how I saw her managing this place made me want to stay . She always has a smile on her face and you can tell she is doing her job with a passion which is amazing in today's world . I never write a review about anything but I felt that I had to to this time to show my appreciation for her work. Happy and blessed new year to all

Dec 30, 2024 · Will Noubani

The gym has everything you need with an overall presence of pleasant gym-goers and staff. I want to give a special shout-out to Milton for being an exceptional trainer—caring, focused, intelligent, and positive. Additionally, Mariana deserves recognition for her insightful assessment and for pairing me up with Milton. Our initial conversation was not only warm and friendly but also genuinely empathetic, setting a great tone for my training journey. Highly recommended!!

Nov 16, 2024 · L D